Contact Homepage Contact For inquiries about SOTETSU HOTELS or SOTETSU HOTELS CLUB, Please fill out the form below if you have any inquiries. Before contacting us, please check the FAQ section as you may find the answer to your inquiry there. *Please check here if a PIN code, which is issued when you register at SOTETSU HOTELS CLUB, is not sent to you. Check your inquiry below. If your inquiry looks okay, press the "Send" button. To make any corrections, press the "Back" button to return to the previous page. Your message has been sent. Thank you. We will reply to your message within 24 hours. (Except weekend and holidays) If you are in a hurry, please contact the hotel directly by telephone. Should you wish to contact hotel guests, please call the hotel directly. Back to Top Enter a message detailing your questions or concerns.Required In case you require information about Sunroute Club account, please inform your information below: -Email address / Phone number / Date of birth which are registered with Sunroute Club membership account. NameRequired TELRequired E-mailRequired E-mail(Confirm)Required Share us on