[Reservation numbers starting in "T" made on or after November 15th, 2022]
Check that there are no mistakes in the information you entered, that you have not exceeded the limit of your card, and that your card is compatible with 3D Secure, then contact your credit card company.
If you are unable to resolve the issue, contact the hotel directly or make an inquiry here
[Reservation numbers with numerals only made before November 15th, 2022]
[Reservations at Sotetsu Fresa Inn Seoul Myeong-dong]
Only ZEUS CO.,LTD., the settlement agent, holds this information.
ZEUS CO.,LTD. Customer Support (24 hours a day, 365 days a year) 0570-02-3939