From Points Program to Cashback

SOTETSU HOTELS CLUB will be renewed on September 28, 2021 (Tue.)!

* THE POCKET HOTEL will give ¥200 cashback per room, per night.

* THE POCKET HOTEL will give ¥500 cashback per room, per night.

* By making reservations on the official website or by phone, ¥500 per room, per night will be given in cash at the time of check-out.
* Some hotels may not be eligible for cashback.

Flow until receipt of cashback (for bookings made on the official website)

  • Login or register as a new member

    Login or register as a new member

    Please log in to SOTETSU HOTELS CLUB or register as a new member.

  • Search for your stay, and book

    Search for your stay, and book

    Please book the hotel.

    * Note that there are some packages that are not eligible for cashback. Please check the package description when you book.

  • Check in at the hotel

    Check in at the hotel

    Customers who book on the official website (except for accommodation plans with flights) or the official app can quickly check in with QR codes.

  • ¥500 cashback

    ¥500 cashback

    At the time of checkout, we will give ¥500 per room, per night in cash.

    * There are some hotels that do not support this.

Notice to Members

With the renewal of SOTETSU HOTELS CLUB on September 28, 2021 (Tue.), we are pleased to inform you of the benefits that will change.

Benefits that will end

  • Addition (accumulation) of points according to stay
  • Stage-based membership (regular members, silver members, gold members, and premium members)
  • Distribution of ¥2,000 coupon for birthday (limited to gold and premium members)

New benefits

  • Cashback of ¥500 per room, per night * ¥200 for THE POCKET HOTEL
  • Distribution of ¥2,000 coupons according to the number of nights stayed per year
  • Early check-in at 2:00 pm * Not applicable at some hotels
  • Distribution of ¥1,000 coupon for birthday (Coupons are given to all members who have registered their date of birth)

The following existing benefits will continue to be available

  • Great value members-only deals
  • Smart check-in with QR Code
  • Pre-check-in from the app (app benefit)
  • Late check-out 12:00 pm (also for those who are not using the app)
  • Sending of email magazine
  • Smartphone Room Key (app benefit)

Notes

  • The benefits of the membership program are available for stays booked on the official website and by phone.
    Please book on the official site or the official app.
  • The benefits may not be available in some hotels, depending on the details of your booking.
  • The points you have accumulated may be used to cover the accommodation fee when you book on the official website, or for the ¥5,000 cashback during your stay, until October 2, 2023.
  • As for the coupons that have already been distributed, coupons that have not yet expired can be used when making reservations on the official website.

Schedule of termination of point addition and point usage service

Point addition

Point addition
Stays until September 27, 2021 (Mon.)

The points will be added for stays until Monday, September 27, 2021. (Points will be automatically added within 24 hours after check-out.)

Use of points

Use of points
Until October 2, 2023 (Mon.)

Points accumulated can be used for two years (until October 2, 2023) from the renewal of the membership program. As in the past, you can use the points for the ¥5,000 cashback.

Schedule of termination of point addition and point usage service

  • Use of points at the time of booking can be applied for bookings made until October 2, 2023.
    Please note that points will not be returned to you if you cancel your booking that used points for October 3, 2023 and beyond.
  • The ¥5,000 cashback can be used for stays until October 2, 2023. Cashback will be given upon check out.

Information on the current membership program

The membership stage will be upgraded according to the accumulated points. We offer various benefits depending on the membership rank.

Great value members-only deals

We have prepared members-only deals for all members to enjoy a greater value stay with us!

※ The sales period and contents vary depending on the hotel and time of year.

Earn and use points on the official sites!

Accumulate Earn points by using QR code! *1
You will earn 5% of your room rate (excluding tax) in points. You can enjoy up to 10% by moving up in the membership stage! *2
Use If you accumulate 5,000 points, you will get 5,000 yen in cashback the next time you stay with us! *3
Or you can use it as 100 points = 100 yen when you make a reservation on the official website.

* Points cannot be earned or used for reservations made on websites other than SOTETSU HOTELS' official websites (online reservation sites of other companies).
* You can't use points to make reservations for accommodation packages with air tickets.

Smart check-in with QR code

You can check in quickly and easily by simply holding the QR code over the QR code reader installed at the front desk or over the automatic check-in machine.
Check-in with QR code is available for reservations made on SOTETSU HOTELS' official websites (excluding accommodation packages with airline tickets) or official app. If you made a reservation on a website other than the hotel's official website, you will not be able to check in with a QR code. Please make a reservation on the hotel's official website or official app.

If you do not have a smartphone, please print out the QR code from My Page and bring it with you.

Updated on March 29, 2021!Convenient and great value app

We have prepared special privileges and a membership stage system for app members only. By simply using the app, your membership rank will increase by one level.
For accommodation and reservations on business trips and sightseeing, please use the official app for convenience and great value.
  • App Store
  • Google Play
  • Recommended operating systems: iOS 10-13.2/Android 5.1-10
    ※It may not be available in some of the listed models.

  • Easy booking of accommodation and checking of booking

    You can easily check your accommodation booking and your accommodation booking status at any time.

  • Late check-out 12:00 pm *4

    You can extend your check-out time and spend more time in the room. Please take your time to relax and enjoy your stay.

  • Delivery of discount coupons

    We will deliver discount coupons to SOTETSU HOTELS CLUB app members only.

  • Pre-check-in from the app

    If you perform pre-check-in before you arrive at the hotel on the day of your arrival, you will enjoy a smooth process at the front desk.

  • Smartphone Room Key

    You can use your smartphone as your room key, so you will no longer need to carry your card key.

  • To increase your rank in the membership stages

    Increase your rank according to the cumulative points earned and enjoy more great value benefits.

Some hotels or services may not be eligible depending on the details of your reservation.

  • App Store
  • Google Play
  • QR
  • Recommended operating systems: iOS 10-13.2/Android 5.1-10
    ※It may not be available in some of the listed models.

For the status of
SOTETSU HOTELS CLUB
services at each hotel, click here.

Notes

*1 You can earn points by holding the QR code of SOTETSU HOTELS CLUB at the front desk during your stay.
If you do not hold the QR code over the QR code reader, the points will not be added to your account.
*2 Only reservations made from the official websites of each SOTETSU HOTELS hotel or by phone are eligible for point accrual.
Points will be added to the representative of each room according to the room rate. In addition, one room's worth of points will be added per person.
However, reservations for a stay package with air tickets will earn a flat 300 points per night (200 points per night in THE POCKET HOTEL).
At Hotel Sunroute, only two hotels - Plaza Shinjuku and Niigata - are eligible for point accrual.
*3 Please contact the front desk staff when you receive the ¥5,000 cashback.
At that time, we will confirm your receipt by holding the QR code on My Page over the QR code reader at the front desk.
When we receive the cashback, 5,000 points will be deducted from your point balance.
If you do not ask to apply the cashback, we will not be able to give you the cashback.
Some hotels do not accept cashback.
*4 For hotels where the check-out time stipulated in the membership benefits is earlier than the normal check-out time, the normal check-out time will apply.
In addition, late check-out benefits are available for reservations made on the official website or by phone.
*5 The period for transferring registration to the FRESA CLUB, the Sunroute Club Membership Program and SOTETSU HOTELS CLUB has ended. For guests who have not transferred their registration, please register to the SOTETSU HOTELS CLUB anew. The membership rewards are the same as those of SOTETSU HOTELS CLUB.

MEMBER STAGE Membership stages

Your membership rank will be upgraded according to the cumulative points you have earned.
Various privileges are available depending on the membership rank.

  • Regular member

    Regular
    member

  • Silver member

    Silver
    member

  • Gold member

    Gold
    member

  • Premium member

    Premium
    member

Regular member

Regular member

Conditions for achievement

Register as member of SOTETSU HOTELS CLUB

Point rebate rate

5% rebate on accommodation charges (tax excluded)

Benefits

  • Late check-out extended until 11:00 am
  • Accumulate and use points
  • Smart Check-In with QR Code
  • Delivery of email magazine

Silver member

Silver member

Conditions for achievement

Install the SOTETSU HOTELS CLUB app and log in

Point rebate rate

5% rebate on accommodation charges (tax excluded)

Benefits

  • Late check-out extended until 12:00 pm
  • Accumulate and use points
  • Smart Check-In with QR Code
  • Delivery of email magazine

Gold member

Gold member

Conditions for achievement

Install the SOTETSU HOTELS CLUB app and log in

Accumulated 15,000 points

Point rebate rate

8% rebate on accommodation charges (tax excluded)

Benefits

  • Late check-out extended until 12:00 pm
  • 2,000 yen birthday coupon gift
  • Accumulate and use points
  • Smart Check-In with QR Code
  • Delivery of email magazine

Premium member

Premium member

Conditions for achievement

Install the SOTETSU HOTELS CLUB app and log in

Accumulated 50,000 points

Point rebate rate

10% rebate on accommodation charges (tax excluded)

Benefits

  • Late check-out extended until 12:00 pm
  • 2,000 yen birthday coupon gift
  • Accumulate and use points
  • Smart Check-In with QR Code
  • Delivery of email magazine

* Click here for the percentage of points earned at overseas hotels
* If the check-out time stipulated in the membership benefits is earlier than the normal check-out time, the normal check-out time will apply.
* Birthday coupons may not be used at some hotels.
* Email magazine will only be delivered to members who put a check in "Receive E-mail Magazine" on My Page.

Frequently Asked Questions
About SOTETSU HOTELS CLUB

Click here to download
the SOTETSU HOTELS CLUB app

* To use SOTETSU HOTELS CLUB app,
you will need a mobile network or Wi-Fi.

  • App Store
  • Google Play
  • QR

SOTETSU HOTELS CLUB Great Value SOTETSU HOTELS CLUBNumerous Benefits!

When you stay at any hotel in the SOTETSU HOTELS group,
you will earn points according to your room rate.
Enjoy discounts on room rates and earn cashback with the points you have accumulated!
In addition, the more you use the official app, the more value you will get!

More value with the SOTETSU HOTELS CLUB app

  • App Store
  • Google Play
  • QRコード

イメージ:SOTETSU HOTELS CLUBアプリ

SOTETSU HOTELS CLUB
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