* Click here to read about the frequently asked questions (FAQ) on the SOTETSU HOTELS CLUB.
Benefits
Check in with the QR code,
and enjoy the benefits
-
For your stay,
you will get JPY 500 back in cash per room, per night. For instance, if you stay for 2 nights, you will get JPY 1,000 back in cash.In order to enjoy the benefits, you will be kindly required to book the room via our official website (PC or mobile) then check in with the QR code in the mobile apps or web browser.- * For THE POCKET HOTEL, it will be JPY 200 per room, per night.
- * Benefits do not apply to some hotel deals including day use (with no overnight stay).
- * For the hotels overseas (outside Japan) , we will provide another benefit in place of cashback.
Early check-in at
2:00 pm
- * This is not applicable in some hotels (normal check-in at 2:00 pm).
- * If we cannot provide a room, we will provide bottled water or a drink at the restaurant. However, hotels where the normal check-in time is 2:00 pm do not qualify for the basic benefits, so this will be handled at each hotel.
Late check-out at
12:00 pm
- * This is not applicable in some hotels (normal check-out at 12:00 pm).
If you stay 10 nights or more per year,
you will be given a JPY 2,000 gratitude coupon- * The number of nights of stay will be counted from January 1, 2022, and the coupon distribution will start in January 2023.
- * The day use (day trip) plan will not be counted.
- * The Coupon is not valid at Sotetsu Fresa Inn Seoul Myeong-dong, THE SPLAISIR and HOTEL SUNROUTE TAIPEI.
- * For SOTETSU GRAND FRESA SAIGON, we will provide the gratitude coupon in Vietnam dong (VND).
JPY 1,000 value certificate presented on your birthday
We will distribute it on the 1st day of the birth month of all members who registered their dates of birth.- * The Coupon is not valid at Sotetsu Fresa Inn Seoul Myeong-dong, THE SPLAISIR and HOTEL SUNROUTE TAIPEI.
- * If you have coupons, please use them when booking a new reservation through the official website or official app.
- * For SOTETSU GRAND FRESA SAIGON, we will provide the gratitude coupon in Vietnam dong (VND).
Notes
* In order to enjoy the benefits, you will be kindly required to book the room via our official website (PC or mobile) then check in with the QR code in the mobile apps or web browser. If you have signed up as a member during your stay, please scan your membership QR code at the reception before checking out. Then you'll be entitled to a JPY 500 cashback per night.
* Some benefits may not be available at some designated hotels and there may be some stay plans to which the benefits may not apply.JPY 500 cashback
Flow until receipt of cashback (for bookings made on the official website)
-
Login or sign up as a new memberPlease log in to SOTETSU HOTELS CLUB or sign up as a new member.
-
Search and book hotels and packagesPlease book the hotel.
* Cashback may not be available at some designated hotels and there may be some stay plans to which the benefits may not apply.
-
Check in at the hotelIn order to enjoy the benefits, you’ll be kindly check in with the QR code in the mobile apps or web browser.
-
JPY 500 cashbackAt the time of checkout, we will give JPY 500 per room, per night in cash.
* THE POCKET HOTEL is JPY 200.
SOTETSU HOTELS CLUB
Hotel Original Benefits
Original Benefits are available for each hotel.
Application
Convenient and great value app
For accommodation and reservations on business trips and sightseeing, please use the official app for convenience and great value.
- Recommended operating systems: iOS 10-13.2/Android 9.0 or later
※It may not be available in some of the listed models.
-
Easy booking of accommodation and checking of booking
You can easily check your accommodation booking and your accommodation booking status at any time.
-
Smartphone Room Key
You can use your smartphone as your room key, so you will no longer need to carry your card key.
Some hotels or services may not be eligible depending on the details of your reservation.
- Recommended operating systems: iOS 10-13.2/Android 9.0 or later
※It may not be available in some of the listed models.
SOTETSU HOTELS CLUB
Changes from the
previous membership programBenefits that ended or modified (until September 27, 2021)
[End]
- Addition (accumulation) of points according to stay
- Stage-based membership (regular members, silver members, gold members, and premium members)
[Change]
- Distribution of JPY 2,000 coupon for birthday (limited to gold and premium members)
New benefits(From September 28, 2021)
[New benefits]
- Cashback of JPY 500 per room, per night * JPY 200 for THE POCKET HOTEL
- Distribution of JPY 2,000 coupons according to the number of nights stayed per year
- Early check-in at 2:00 pm * This is not applicable in some hotels (normal check-in at 2:00 pm).
- Hotel Original Benefits
[Change]
- Distribution of JPY 1,000 coupon for birthday (Coupons are given to all members who have signed up their date of birth)
The following existing benefits continue to be available.
- Great value members-only deals
- Late check-out 12:00 pm (also for those who are not using the app)
- Smart check-in with QR Code
- Sending of email magazine
- Pre-check-in from the app (app benefit)
*The service will be terminated as of July 6th, 2022. - Smartphone Room Key (app benefit)
Notes
Point addition
Stays until September 27, 2021 (Mon.)The points will be added for stays until Monday, September 27, 2021. (Points will be automatically added within 24 hours after check-out.)
Use of points
Until October 2, 2023 (Mon.)Points accumulated can be used for two years (until October 2, 2023) from the renewal of the membership program. Same as before, points can be used to pay for your stay when you make a reservation through the official website or receive JPY 5,000 cashback when you stay.
- Use of points at the time of booking can be applied for bookings made until October 2, 2023.
Please note that if you cancel or change the reservation you made using your points for stays after October 3, 2023, your points will not be returned. - The JPY 5,000 cashback can be used for stays until October 2, 2023. Cashback will be given upon check out.
SOTETSU HOTELS CLUB Great Value Cashback Membership ProgramNumerous Benefits!
More value with the SOTETSU HOTELS CLUB app
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[Notice of change in hotel reservation system]
On Wednesday, March 15, 2023, we changed our hotel reservation system. ※Excluding some hotels
(Sotetsu Fresa Inn Seoul Myeongdong has been implemented on Tuesday, May 30, 2023.)
Please check here for details.※Please contact the hotel directly for same-day reservations after 12:00 am.
The hotel reservation system is not supported by Internet Explorer. We apologize for the inconvenience, but we recommend using Google Chrome, Microsoft Edge and other recommended browsers.
Click here for the recommended usage environment for the hotel reservation system (tripla Book)To confirm, change, or cancel your reservation, please visit the page of each hotel where you made your reservation.
The hotel reservation system is not supported by Internet Explorer. We apologize for the inconvenience, but we recommend using Google Chrome, Microsoft Edge and other recommended browsers.
Click here for the recommended usage environment for the hotel reservation system (tripla Book)
You earn points for every stay! SOTETSU HOTELS Membership Program.
