- NEWS
- Regarding a problem with membership registration for some e-mail addresses
2024.10.04
News
SOTETSU FRESA INN
SOTETSU GRAND FRESA
SOTETSU HOTELS THE SPLAISIR
THE POCKET HOTEL
HOTEL SUNROUTE
SOTETSU HOTELS PARTNER HOTEL
Regarding a problem with membership registration for some e-mail addresses
When you register for the “SOTETSU HOTELS CLUB” membership program, you are required to authenticate your email address. However, if the email address after the @ symbol is "outlook.jp," "outlook.com," or "hotmail.com," you are not receiving the PIN code for authentication, and are therefore unable to proceed with membership registration.
We apologize for the inconvenience and ask that you please wait until the system is restored. Other email addresses are still available.
We apologize for any inconvenience this may cause and appreciate your understanding.
Brands
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