NEWS

NEWS

2023.08.18

Important News

[CAUTION]Notice Regarding Suspicious Emails

Thank you for your continued patronage of Sotetsu Hotels.

As we have previously informed you, we have confirmed that some of our guests who made reservations through Booking.com at certain Sotetsu Hotels have received suspicious emails from an unknown source.

Neither Sotetsu Hotels nor Booking.com will ever request credit card information from our guests through email or chat on the booking site. We also do not demand payment before your stay. If you receive such messages, there is a high risk of virus infection or being directed to a suspicious site. Therefore, we kindly ask that you refrain from entering your credit card information, accessing any URLs provided, or opening any attached files.

At Sotetsu Hotels, we continue to be vigilant about information security and are dedicated to preventing unauthorized access.
SOTETSU HOTELS

Monthly archive

SOTETSU HOTELS CLUB Great Value Cashback Membership Program Numerous Benefits!

More value with the SOTETSU HOTELS CLUB app

  • App Store
  • Google Play
  • QRコード

SOTETSU HOTELS CLUB

SOTETSU HOTELS CLUB
See the details

If Safari′s Content Blocker is enabled on iOS devices such as iPhone and iPad, some content may not be displayed properly.
We apologize for the inconvenience, but please try again after temporarily disabling the content blocker settings on your device.
The inability to display content has been confirmed with TREND MICRO′s "Virus Buster Mobile." However, even if you use other ad blocking apps, you can resolve the issue through the same procedure.