In strong recognition of the importance of the personal information of the guests, Sotetsu Hotel Management CO., LTD. (hereinafter referred to as 'the Company') complies with laws and regulations, etc. concerning the protection of personal information, and strives for an appropriate handling and management of the information as follows in accordance with the ”Sotetsu Group Personal Information Protection Policy” and ”Basic Rules for Information Management” established by the Company:
1．Collection of Personal Information
The Company collects personal information of the guests only to the extent necessary to fulfill the stated purpose of use. The collection of the information does not involve any fraudulent or illegal means.
2．Purpose of use of the Personal Information
The collected information will not be utilized for purposes other than those mentioned below, except for the cases otherwise set forth in laws and ordinances or for the purpose of use separately presented by the Company.
3．Provision of Personal Information to Third Party
The Company does not share guest's personal information with any third party without obtaining the customer's consent in advance, except in the following cases:
4．Management of Personal Information
The Company appoints an information management officer and a person in charge of information management, strives to keep accurate and up-to-date information for the fulfillment of the purpose of use of the information, takes the required and appropriate measures to prevent leakage and loss of, or damage to the personal information, and to maintain safety of the personal information. Moreover, the Company deletes the information that becomes unnecessary.
5．Acquisition and Use of History of Guest Visits and Behavior from our Website
6．Disclosure of Personal Information, and Other
If the Company receives a request from a guest for any of the following, except for the cases set forth by law, it will respond promptly in accordance with the its rules, after confirming the personal identity of the guest.
- Notification regarding purpose of use of personal information
- Disclosure of personal information
- Correction, addition or deletion of personal information
- (*In case the contents of personal information are not true)
9．Contact Information Concerning Protection of Personal InformationGeneral Affairs Department Business management head quarters Sotetsu Hotel Management CO., LTD.
|Address:||2-9-14, Kitasaiwai, Nishi-ku, Yokohama, Kanagawa 220-0004 (2F, Sotetsu Head Office Building)|
|Tel:||045-319-2566(Time:9:30 to 17:30 (except Saturdays, Sundays, national holidays, and New Year's holidays))|