- THE POCKET HOTEL
BEST RATE GUARANTEE
【Best Rate Guarantee】
This site offers the best deals for your booking
We also offer great accommodation benefits for members of the
SOTETSU HOTELS CLUB.
You will get the best prices for THE POCKET HOTEL BY SOTETSU by booking you hotel reservation on this official website, which offers the best rates.
If the accommodation you have booked on our official website was available (for the same content and with the same conditions) at a lower rate on another accommodation booking website, please contact the hotel directly at the time. After checking the content, if it is confirmed that we have not maintained the best rate, we will gladly provide you the accommodation at the price that you have reported to us.
|Conditions for offering the best rate||
In order to offer the best rate, the following conditions must be met.
* May be sold at the same rate as on other accommodation booking websites.
|Best rate comparison exclusions||
The following cases will be excluded from comparisons when providing the best rate.
|Inquiries about the Best Rate Guarantee||
For inquiries regarding the plan price of each hotel, please use the following.
Reservations and Payment
You can make reservations on this website from around 6 months in advance until 2 a.m. of the day following your stay. It is a better deal to reserve on this website than on the phone or another reservation website.
|Time of payment||
Rooms must be paid for in advance. Please pay at the automatic check-in machine when you check in.
Please return your room card key to the automatic check-out device at the first floor reception when you check out.
Please pay either in person at the hotel or by credit card online. You can choose how to pay when you make your reservation.
*In the process of our company's online credit card payment, the system of an external company will be used. Hence this external company may contact you regarding the payment request and settlement.
|Credit card ・
QR code payment
We accept the following credit cards and QR code payment.
UnionPay cards cannot be used at the automatic check-in machine. They can only be used at the front desk, so please ask the front desk staff.
We impose the following cancellation fees.
* If you make a reservation online, some plan may have a different cancelation policy. Please read description for your plan or check your reservation confirmation email for more details.
If you still have questions, please contact us using the contact form.