CONTACT

CONTACT

We have summarized the inquiries that we receive frequently.
If you check this in advance, you may be able to find the answer to your question. We hope you will make use of this.

FAQ

  • ・After confirming the contents of your inquiry, a representative will reply to you. Please note that it may take some time for us to reply. Please note that it may take some time for us to reply to you. If you are in a hurry, please call the hotel.
  • ・If the email address is not correct, we will be unable to reply.
  • ・Please note that we may not be able to reply depending on the content of your inquiry.
  • ・You may not use this form to send messages to the hotel's other guests.
  • ・The personal information you enter will only be used to respond to your inquiry, and it will not be used for other purposes.
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  • Step.3Sending

Items with the symbol are mandatory items. Please ensure that these fields are filled in. (Please contact each hotel for reservations, cancellations, or urgent matters.)

Inquiry subject
Name
Company Name
E-mail address
Confirming mail address
TEL
Contents of inquiries
Privacy Policy

Agree to the privacy policy
(please refer to the privacy policy here)


Reply to customers will be sent from the <@sotetsu-group.jp> domain.
If you are unable to receive emails from <@sotetsu-group.jp>, this may be due to your mailbox's email receipt settings.
If you have the domain specification settings turned on, please set "@sotetsu-group.jp" as a domain which you wish to receive emails from.

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