BEST RATE GUARANTEE
【Best rate guarantee】
This site offers the best deals for your booking
We also offer great accommodation benefits for members of the
SOTETSU HOTELS CLUB.
You will get the best prices for Sotetsu Fresa Inn by booking you hotel reservation on this official website, which offers the best rates.
If the accommodation you have booked on our official website was available (for the same content and with the same conditions) at a lower rate on another accommodation booking website, please contact the hotel directly at the time. After checking the content, if it is confirmed that we have not maintained the best rate, we will gladly provide you the accommodation at the price that you have reported to us.
|Conditions for offering the best rate||
In order to offer the best rate, the following conditions must be met.
* May be sold at the same rate as on other accommodation booking websites.
|Best rate comparison exclusions||
The following cases will be excluded from comparisons when providing the best rate.
|Inquiries about the Best Rate Guarantee||
For inquiries regarding the plan price of each hotel, please use the following.
Reservations and Payment
Reservations can be made on our website from up to 6 months in advance of the actual night. You'll get the best deal by making a reservation online as a member of the "SOTETSU HOTELS CLUB," saving more than if you made a reservation by phone or from another reservation site.
Also, don't forget to reserve a room with a nice view! We gladly accept requests for rooms to be equipped with items on loan, etc.
(Please understand that we may not be able to fulfill your request, depending on the availability of rooms and equipment.)
|Time of payment||
Accommodation charges are paid in advance. Please pay at the front desk or self-check in/check out machines when you check in.
Please make an on-site payment or online payment by credit card.
Available payment methods differ from hotel to hotel. Some of the hotels only accept cashless payments. Please check the website of each hotel for details.
Kindly check the payment methods when booking a room.
* In the process of our company's online credit card payment, the system of an external company will be used. Hence this external company may contact you regarding the payment request and settlement.
|Credit card ・ QR code payment||
We accept the following credit cards and QR code payment.
Some payment methods may not be available on the automatic check-in machines at some hotels.
You may use them at the front counter, so please ask the front desk staff.
* Available credit cards may vary by hotels.
*At Fujisawa-Minamiguchi, Saison and UC cards are accepted in addition to the above.
We impose the following cancellation fees.
* If you make a reservation online, some plan may have a different cancelation policy. Please read description for your plan or check your reservation confirmation email for more details.
If you still have questions, please contact us using the contact form.
SOTETSU HOTELS CLUB Great Value Cashback Membership Program Numerous Benefits!
Membership program renewal on September 28, 2021
From point program to cashback!