PRIVACY POLICY

TOKYO GREEN PALACE (hereinafter referred to as "Hotel") believes that it is its social responsibility to properly handle and protect personal information necessary for its operations, and thus, shall promote initiatives based on the following policies.

1.Compliance with laws and regulations

The Hotel shall strive to protect personal information by ensuring that all directors and employees (including temporary staff and part-time workers; the same shall apply hereinafter) comply with all laws and regulations concerning the protection of personal information.

2.Appropriate acquisition, use and provision

The Hotel shall acquire personal information through an appropriate method and use it within the scope of the purpose of use that has been clearly identified in advance.
We shall not provide information to a third party unless the customer agrees or the request for provision meets the requirements stipulated by the laws.

3.Safety management

The Hotel shall pay close attention to the management of personal information and take necessary and appropriate measures to prevent unauthorized access, leakage, loss and falsification of information.
We shall also provide proper training to employees to enhance their knowledge and awareness. In the event that the handling of personal information is outsourced to an external entity, we shall examine the outsourcing contractor and conduct the necessary and proper supervision.

4.Disclosure, correction and suspension of use

In the event the customer requests the disclosure, correction, or suspension of use of personal data held by the Hotel, the following point of contact shall endeavor to promptly respond to such request. If we decide not to comply with the customer's request in accordance with the laws and regulations, we shall explain the reason for said decision.

5.Continuous improvement of initiatives

The Hotel shall strive to continuously improve initiatives to protect personal information. Consequently, this protection policy may change without notice.

6.Inquiries about personal information

The point of contact of the Hotel for questions and inquiries regarding personal information shall be as follows.
Note that we may verify the customer's identity to the extent necessary for handling the matter at hand.
TOKYO GREEN PALACE
Address 2 Niban-cho, Chiyoda-ku, Tokyo, 102-0084 Japan
TEL (+81) 3-5210-4600
FAX (+81) 3-5210-4644

March 1, 2005
TOKYO GREEN PALACE
TOKYO GREEN PALACE (Kojimachi)
General Manager

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