Official Reservation Site Failure Notice

Thank you for your continued patronage of Sotetsu Hotels.

As of 19:00 on March 23, 2023, there is a problem with the official reservation site and the following functions are not available.

[Unavailable functions]
● Confirmation, change, or cancellation of reservations made before November 15, 2022 with a reservation number of [only numbers]


If you need urgent information regarding your reservation, please contact the hotel directly by phone or visit the official reservation site.


If you have any questions regarding your reservation, please contact the hotel directly by phone or wait until the official reservation site is restored.

We apologize for any inconvenience this may cause and thank you for your understanding.