FACILITIES & SERVICES

Facilities
Items Available on Loan

Facilities

1st Floor

Front desk / Lobby

At the front counter, our staff will greet you with a smile. We warmly welcome our guests with our unpretentious "Fresa Style," which sets us apart from "high-class" hotels.
Cashless

Our hotel is for cashless payments only.
Please use credit card or QR code payments to pay for your stay. (We do not accept cash payments.)
1st Floor

Self-Check In/Check Out Machines

You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.
Water purification system in the entire hotel "Ryosui Kobo"

By installing the "Ryosui Kobo" water purification system in the entire hotel, all the water in the hotel turns into gentle SOU-BI-SUI water, including water in the sink, shower and toilet.

Learn more about SOU-BI-SUI
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1st Floor

Breakfast Venue

Please enjoy the buffet menu of 20 items with freshly ground coffee at「Coffee Shop Pinokio Sotetsu Fresa-inn Kitahama 」on the first floor of the hotel.
For more detail, please check Breakfast page
Wi-Fi

Sotetsu Fresa Inn is providing Internet environment by WiFi in all guest rooms, lobby, breakfast lounge, so you can use comfortable Free Internet connection in the hotel.
Please check your notes and use enviroment.
2nd Floor

Vending machines

Here you will find vending machines offering soft drinks, alcohol and snacks. Enjoy a beverage before relaxing in your room.
*You can use IC card payments and cash for vending machines.
2nd Floor

Ice machine

An ice machine is located on the 2nd floor for the convenience of our guests. Feel free to use it when you would like a nicely chilled drink.
2nd Floor

Coin-operated laundry

A coin-operated washer/dryer is available; please use it to make your stay more comfortable, whether it is long or brief.
*Cash and QR code payments are accepted.
1st Floor

AED (Automated External Defibrillator)

A device for saving the life of someone experiencing sudden cardiac arrest and preventing sudden cardiac death. At Sotetsu Fresa Inn we value human life very highly. All our hotels are equipped with an AED at the front desk.
VOD (Video On Demand)

Enjoy VOD for JPY 1,000 per night until 11am the next day. Select programs of your choice from over 150 titles on offer.
*Only cash is accepted for ticket purchases.
Air purifier with humidifying function

All guest rooms are equipped with air purifier with humidifying function.
1st Floor

Smoking Area

We are preparing a smoking area on the first floor for guests who smoke.
Contactless IC key card

All rooms are equipped with a contactless IC key card. A key card is also required to enter the hotel (from 1am to 5am) and to use the elevator. Our high security prevents unauthorized entry so that families can enjoy a safe stay.