Company Overview

BASIC PHILOSOPHY

Management Philosophy

• Our goal is higher profitability through reasonable and efficient operations according to global standards.
• We aspire to be a company of highly motivated staff working under proper and sincere leadership.
• We strive to be a hotel that is loved and appreciated by a wide range of guests, by providing a safe and pleasant environment.

Standard of Conduct

• We will always conduct ourselves reasonably and efficiently, while never forgetting to pursue high profitability.
• We will provide sincere and heartfelt smiles and hospitality, so that our customers will want to return.
• We will adapt to the changing times, and always provide the latest and most innovative products and services.
• We will never be satisfied with the status quo, and always work to improve our business and optimize our efficiency.
• We will always respect personalities and individuals, and build strong teamwork.
• We will treat our hotel's assets with respect and care, and provide good maintenance.
• By operating a highly convenient and efficient hotel specialized in business and leisure accommodations, we aspire to offer greater hotel brand value.
• We will work closely with our community, and make social contributions to our region.
• We will adhere closely to CSR policies, and aspire to being an environmentally responsible corporation.

Basic Principles (Management Principles)

To cherish others
Happy employees will provide great service to their customers

Sotetsu Hotels Group Overview