NEWS

NEWS

2024.10.04

News

Regarding a problem with membership registration for some e-mail addresses

Thank you for your continued patronage of SOTETSU HOTELS.

When you register for the “SOTETSU HOTELS CLUB” membership program, you are required to authenticate your email address. However, if the email address after the @ symbol is "outlook.jp," "outlook.com," or "hotmail.com," you are not receiving the PIN code for authentication, and are therefore unable to proceed with membership registration.

We apologize for the inconvenience and ask that you please wait until the system is restored. Other email addresses are still available.

We apologize for any inconvenience this may cause and appreciate your understanding.

SOTETSU HOTELS CLUB Great Value Membership Program Numerous Benefits!

More value with the SOTETSU HOTELS CLUB app

  • App Store
  • Google Play
  • QRコード

SOTETSU HOTELS CLUB

SOTETSU HOTELS CLUB
See the details

If Safari′s Content Blocker is enabled on iOS devices such as iPhone and iPad, some content may not be displayed properly.
We apologize for the inconvenience, but please try again after temporarily disabling the content blocker settings on your device.
The inability to display content has been confirmed with TREND MICRO′s "Virus Buster Mobile." However, even if you use other ad blocking apps, you can resolve the issue through the same procedure.

Setting Procedure