FACILITIES & SERVICES
Front desk / Lobby
At the front counter, our staff will greet you with a smile. We warmly welcome our guests with our unpretentious "Fresa Style," which sets us apart from "high-class" hotels.
We accept cashless payments only.
Please use a credit card or QR code payment system for payments of room charges. (We do not accept cash payments.)
Self-Check In/Check Out Machines
You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.
We offer a Japanese-Western buffet with dishes that generously use ingredients from Kumamoto. Relax and enjoy your precious time here before your departure.
For further information, please see "breakfast".
Before and after checking in, our hotel allows you to leave your baggage in our cloakroom.
*Available only on your check-in and check-out days.
*Only for guests who are staying at the hotel.
Water purification system in the entire hotel "Ryosui Kobo"
By installing the "Ryosui Kobo" water purification system in the entire hotel, all the water in the hotel turns into gentle SOU-BI-SUI water, including water in the sink, shower and toilet.
Learn more about SOU-BI-SUI
Sotetsu Fresa Inn is providing Internet environment by WiFi in all guest rooms, lobby, breakfast lounge, so you can use comfortable Free Internet connection in the hotel.
Please check your notes and use enviroment.
Contactless IC key card
All rooms are equipped with a contactless IC key card. A key card is also required to enter the hotel (1:00-5:00) and to use the elevator.
Our high security prevents unauthorized entry so that families can enjoy a safe stay.
Use your smart phone as a room key
You can use the smartphone to open your room. Moreover, you can use it instead of a room key when you enter the hotel at midnight (1:00-5:00) and use the elevator. So there's no need to carry a room key when you go out.
*You also can use the Contactless IC key card.
Here you will find vending machines offering soft drinks and alcohol. Enjoy a beverage before relaxing in your room.
*You can use only cash for vending machines.
An ice machine is located on the 1st floor for the convenience of our guests. Feel free to use it when you would like a nicely chilled drink.
A coin-operated washer/dryer is available; please use it to make your stay more comfortable, whether it is long or brief. Equipped with 4 washer/dryers exclusively for the hotel guests. Detergent & Softer Add Automatically.The operation status of the coin laundry can be checked on the TV in your room.
*Laundromat payment methods are as follows.
Cash (All units are available.)
QR payment and IC card payment (2 of the 4 units are available.)
*Detergent add automatically.
AED (Automated External Defibrillator)
A device for saving the life of someone experiencing sudden cardiac arrest and preventing sudden cardiac death. At Sotetsu Fresa Inn we value human life very highly, and all our hotels are equipped with an AED at the front desk.
Air purifier with humidifying function
All guest rooms are equipped with air purifier with humidifying function.
There is a smoking room on the 1st floor of the hotel. Please feel welcome to smoke there.
Solar panels are installed in the hotel, and the generated electricity by those solar panels is used by the hotel.
Tile carpets from recycled fishing nets
The carpets in the guest rooms and corridors are made from recycled fishing nets.
The following amenities are available at the free amenity corner in the lobby.
- Bathing powder
- Body sponge
- Shower cap
- Hair brush
- Hair wax
- Hair elastic
- Cotton bud
- Cotton pad
- Cleansing oil
- Facial wash
- Facial mask
- Face lotion
- Milky lotion
- Green tea
- Instant coffee powder
- Black tea
Please see the guest room page for amenities offered in the guest rooms.
* The free amenity is subject to change without prior notice.
*Image for illustrative purposes.
Items available on loan
You can request items available on loan during your stay. Please understand that supplies are limited.
*Image for illustrative purposes.