FACILITIES & SERVICES
Front desk / Lobby
At the front counter, our staff will greet you with a smile.We warmly welcome our guests with our unpretentious "Fresa Style," which sets us apart from "high-class" hotels.
We accept cashless payments only.
Please use a credit card or QR code payment system for payments of room charges. (We do not accept cash payments.)
Breakfast at "Sachifukuya CAFÉ Fresa Inn Kobe-Sannomiya"
You can enjoy a Japanese food buffet style breakfast at "Sachifukuya". Start your day with a good breakfast. A delicious Japanese food to help you start a fulfilling day.
You can check the congestion status at the breakfast venue through the tablet in the guest room.
Please refer here for details.
Self-Check In /Check Out Machines
You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.
Water purification system in the entire hotel "Ryosui Kobo"
By installing the "Ryosui Kobo" water purification system in the entire hotel, all the water in the hotel turns into gentle SOU-BI-SUI water, including water in the sink, shower and toilet.
Learn more about SOU-BI-SUI
Sotetsu Fresa Inn is providing Internet environment by WiFi in all guest rooms, lobby, breakfast lounge, so you can use comfortable Free Internet connection in the hotel.
Please check your notes and use enviroment.
Contactless IC key card
All rooms are equipped with a contactless IC key card. A key card is also required to enter the hotel (from 1am to 5am) and to use the elevator.
Our high security prevents unauthorized entry so that families can enjoy a safe stay.
Use your smart phone as a room key
You can use the smartphone to open your room. Moreover, you can use it instead of a room key when you enter the hotel at midnight (1:00-5:00) and use the elevator. So there's no need to carry a room key when you go out.
*You also can use the Contactless IC key card
Here you will find vending machines offering soft drinks and alcohol. Enjoy a beverage before relaxing in your room.
*You can use IC card payments and cash for vending machines.
An ice machine is located on the 2nd floor for the convenience of our guests. Feel free to use it when you would like a nicely chilled drink.
AED (Automated External Defibrillator)
A device for saving the life of someone experiencing sudden cardiac arrest and preventing sudden cardiac death. At Sotetsu Fresa Inn we value human life very highly, and all our hotels are equipped with an AED at the front desk.
Air purifier with humidifying function
All guest rooms are equipped with air purifier with humidifying function.
There is a smoking room on the 1st floor of the hotel. Please feel welcome to smoke there.
The following amenities are available at the free amenity corner in the lobby.
- Bathing powder
- Body sponge
- Hair pack
- Shower cap
- Hair brush
- Hair wax
- Shaving lotion
- Cleansing & shaving foam
- Hair elastic
- Cotton bud
- Cotton pad
- Sunscreen lotion makeup base
- Cleansing oil
- Facial wash
- Facial mask
- Face lotion
- Milky lotion
- Green tea
- Instant coffee powder
- Black tea
Please see the guestroom page for amenities offered in the guestrooms.
* The free amenity is subject to change without prior notice.
*Image for illustrative purposes.
Items Available on Loan
You can request items available on loan during your stay. Please understand that supplies are limited.
*Image for illustrative purposes.