BEST RATE GUARANTEE

Best Rate

【Lowest price guarantee】
This site offers the best deals for your booking

We also offer great accommodation benefits for members of the
SOTETSU HOTELS CLUB.

Book your hotel room at Sotetu Hotels Partner Hotel through our official website, which offers the lowest rates.

In the event that the accommodation details you have booked on our official website are sold at a lower rate than the accommodation details sold on other Internet booking websites (same details and same conditions), please contact the hotel concerned directly at that time. After checking the content, if it is confirmed that the lowest price was not kept, we will offer the same price as the one you contacted us.

Conditions for offering the lowest price
The following conditions must be met in order to offer the lowest price.
  • Same hotel
  • Same service and privilege content (including meals, amenity content, etc.)
  • Same reservation date
  • Same date of stay
  • Same number of guests
  • Same room type (same view)
  • Same length of stay (check-in and check-out time)
  • Same payment method
  • Same cancellation conditions
*But we may sell the same rate with other internet booking sites.
Not applicable for lowest price comparison
In offering the lowest price, the following cases will be excluded from comparison.
  • Products that cannot be booked on the website, such as products that can only be booked by phone
  • Plans that are sponsored by or redeem points unique to other Internet reservation sites
  • Charges (including points, coupons, etc.)
  • that the hotel cannot be involved in, such as limited-time sales and campaigns on other Internet reservation sites, and limited plans for members of those sites.
  • Products that are not intended for the general public, such as corporate contracts, employee benefits, specific membership organizations, and products for groups
  • Special settlement methods (including online auctions, joint purchases, etc.) and products that require prepayment by credit card, debit card, voucher, coupon, etc.
  • Package products that include use of facilities other than accommodation, transportation, meals, etc.
  • Solicited package tours, etc., listed in brochures and websites sold by travel agencies. (A product in which the hotel cannot be involved in the sales amount)
  • Products that fluctuate according to the exchange rate
Hotels not subject to our best rate guarantee
Please note that the following hotels are not covered by the best rate guarantee on our official website.
  • HOTEL SUNROUTE TAIPEI
Lowest Price Guarantee
Contact Us
Please use the form to inquire about each hotel's plan rates.

Contact UsContact

If you have any further questions regarding payment, please see the FAQ section.
If you still have questions, please contact us using the contact form.

FAQ

SOTETSU HOTELS CLUB Great Value Cashback Membership Program Numerous Benefits!

Membership program renewal on September 28, 2021
From point program to cashback!

More value with the SOTETSU HOTELS CLUB app

  • App Store
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  • QRコード

SOTETSU HOTELS CLUB

SOTETSU HOTELS CLUB
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