FACILITIES & SERVICES
- SOTETSU FRESA INN
- Sotetsu Fresa Inn Higashi Shinjuku
- FACILITIES & SERVICES
Facilities
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1st Floor
Front Desk / Lobby
The front desk and lobby are on the 1st floor. We promise you comfortable stay with smiles of front office staff and their meticulous care.
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Cashless
We accept cashless payments only.
Please use a credit card or QR code payment system for payments of room charges. (We do not accept cash payments.) -
1st Floor
Breakfast Venue
You can have breakfast at Royal Host on the 1st floor of the hotel.
Please refer the breakfast page for details. -
1st Floor
Self-Check In/Check Out Machines
You can carry out the check-in and check-out procedures with easy operation by yourself. Members of SOTETSU HOTELS CLUB can carry out the procedures even faster by holding up the membership QR code.
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1st Floor
Internet section
Computers are available for browsing the Internet. Our guests can use them free of charge. Talk to the staff at the front desk if you would like to use our printer, copier or fax machine. You'll be able to take care of business as well.
*Printing, copying and fax services incur additional charges -
Wi-Fi
Sotetsu Fresa Inn is providing Internet environment by WiFi in all guest rooms, lobby, breakfast lounge, so you can use comfortable Free Internet connection in the hotel.
Please check your notes and use environment. -
Contactless IC Key Card
All rooms are equipped with a contactless IC key card.
Our high security prevents unauthorized entry so that families can enjoy a safe stay. -
Smartphone as room key
You can unlock your room with your smartphone. In addition, you can use your smartphone instead of a room key when you enter the hotel (1:00 am - 5:00 am) and operate the elevator.
You don't have to carry your room key anymore when you go out.
※You can also use the contactless IC card key. -
3~12th Floor
Vending machines
Here you will find vending machines offering soft drinks, alcohol. Enjoy a beverage before relaxing in your room.
*You can use only cash for vending machines. -
3~12th Floor
Ice Machine
An ice machine is located on the 3rd floor - 12th floor for the convenience of our guests. Feel free to use it when you would like a nicely chilled drink.
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2nd Floor
Coin-operated laundry
A coin-operated washer/dryer is available; please use it to make your stay more comfortable, whether it is long or brief.
*Laundromats accept cash, credit cards, and cashless payment methods.
*For credit card and cashless payment, you can use Visa, Master, AMEX, PayPay, GooglePay, and ApplePay by installing a dedicated application from the QR code on the laundromat machine. -
1st Floor
AED (Automated External Defibrillator)
A device for saving the life of someone experiencing sudden cardiac arrest and preventing sudden cardiac death. At Sotetsu Fresa Inn we value human life very highly, and all our hotels are equipped with an AED at the front desk.
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Air purifier with humidifying function
All guest rooms are equipped with air purifier with humidifying function.
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1st Floor
Smoking space
There is a smoking room on the 1st floor of the hotel. Please feel welcome to smoke there.
Free amenity
The following amenities are available at the free amenity corner in the lobby.
- Toothbrush
- Bathing powder
- Body sponge
- Hair pack
- Shower cap
- Hair brush
- Hair wax
- Shaving lotion
- Razor
- Cleansing & shaving foam
- Hair elastic
- Cotton bud
- Cotton pad
- Sunscreen lotion makeup base
- Cleansing oil
- Facial wash
- Facial mask
- Face lotion
- Milky lotion
- Green tea
- Instant coffee powder
- Black tea
- Sugar
- Creamer
- Muddler
Please see the guestroom page for amenities offered in the guestrooms.
*Image for illustrative purposes.
Items Available on Loan
You can request items available on loan during your stay. Please understand that supplies are limited.
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Pillows
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Blankets
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Ion steamers
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Hair irons
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Curling dryers
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Shoe dryers
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Irons / Ironing boards
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Pants presses
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Chopsticks
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Wine openers
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Thermometers
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Nail clippers
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Envelopes
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Writing paper
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Sewing kits
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Electric lamps
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Extension cords
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Wheelchairs
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Mobile chargers
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Non-slip bath mats
*Image for illustrative purposes.