NEWS

NEWS

2023.03.08

Important News

Notice of site maintenance due to changes in the accommodation reservation system (scheduled for March 15th, 2023)*Except for some hotels

Thank you very much for your continued support of SOTETSU HOTELS.

Effective Wednesday, March 15th, 2023, we will be changing our accommodation reservation system to further improve customer convenience. *Except for some hotels
Due to system changes, site maintenance will be performed as follows.
We apologize for any inconvenience, but please note that the following functions cannot be used during the maintenance.

【Maintenance date】
Wednesday, March 15th, 2023, 7:00 am – 10:00 am (planned)
*Please note that the maintenance time may be extended due to work progress situation.

【Functions that cannot be used】
・ Functions related to accommodation reservation, such as new reservation, confirmation, change, cancellation, etc. on the official website.

【Hotel】
HOTEL SUNROUTE in Japan, Cypress Hotel Nagoya-eki Mae
*Except for some hotels, HOTEL SUNROUTE PLAZA SHINJUKU, HOTEL SUNROUTE NIIGATA, TOKYO GREEN PALACE, FOREST HONGO, HOTEL SUNROUTE KAMAISHI

Please note that the maintenance time may be extended due to work progress situation.
If you are in a hurry during the maintenance, please contact the hotel directly by phone.

We apologize for any annoyance and inconvenience this may cause, but we appreciate your understanding.

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