2020.04.06

중요 공지사항

[Sotetsu Fresa Inn]Regarding “advance credit card payment/non-cancellable plans” following the postponement of the Tokyo 2020 Olympic Games. (UPDATE:2020.07.01)

[Sotetsu Fresa Inn]Regarding “advance credit card payment/non-cancellable plans” following the postponement of the Tokyo 2020 Olympic Games.



Thank you very much for your continued support of SOTETSU HOTELS.



At Sotetsu Fresa Inn, due to the postponement of Tokyo 2020 Olympic and Paralympic Games,customers who have booked an “advance credit card payment/non-cancellable plan” during the applicable period may cancel said plan without incurring a cancellation fee.

Please use the contact form below to contact the hotel you have reserved and request cancellation within the applicable period.



■Reservation routes that are subject

Sotetsu Fresa Inn Official Site, Other Accommodation Reservation Sites.

*Reservations made via other reservation sites may not be canceled in some cases in accordance with the rules of each reservation site.

*Reservation cancellation via a travel agency is subject to the rules of each travel agency.

For cancellation, please contact the travel agent that made the reservation.



■Eligible stay period

July 1, 2020 (Wed)–September 30, 2020 (Wed)



■Period during which cancellation fee will not be incurred

Please contact us for cancellation using the contact form below by one day prior to the check-in date.



■Cancellation method

Please use the contact form below to contact the hotel you booked for cancellation.

Please inform us of the hotel name, the planned stay dates, the guest names, telephone number, E-mail address and the request to cancel your reservation.

*Please note that it may take several days to receive a response. Your understanding would sincerely be appreciated.

*In addition, if you contact us on or after your check-in date, the cancellation fee will not be waived.

소테츠 호텔즈 멤버십 더욱 저렴한 캐시백 회원 프로그램혜택 다수!

2021년 9월 28일, 회원 프로그램이 리뉴얼
포인트 프로그램에서 캐시백으로!

소테츠 호텔즈 멤버십
앱으로 더욱 저렴하게

  • App Store
  • Google Play
  • QRコード

イメージ:SOTETSU HOTELS CLUBアプリ

소테츠 호텔즈 멤버십 세부 정보 보기

iPhone이나 iPad 등의 iOS 단말기에서 Safari의「컨텐츠 차단기」가 켜져 있으면, 일부 정상적으로 표시되지 않는 경우가 있습니다.
번거로우시겠지만, 단말기의 컨텐츠 차단기 설정을 일시적으로 끄고 나서 다시 시도해 보시기 바랍니다.
표시가 안 되는 경우로 확인되어 있는 것은 TREND MICRO사의「바이러스 버스터 모바일」이지만, 다른 광고 블록 앱을 이용하시는 경우에도 같은 수순으로 해제가 가능합니다.

설정 순서에 관하여