2024.10.02

Maintenance

SOTETSU HOTELS official site maintenance notice

Thank you for your continued patronage of Sotetsu Hotels.

We will be performing system maintenance on our official web reservation site on the following dates and times.
The maintenance schedule will vary depending on the hotel brand and hotel, so please check the schedule below.

[Maintenance Date and Time]
Monday, October 7th, 2024, 0:30 a.m. - 4:30 a.m. (scheduled)

[The following functions will not be available.]
・All functions related to room reservations, including new reservations, confirmation, change, and cancellation of reservations.
Sotetsu Fresa Inn
Sotetsu Grand Fresa(Excluding SOTETSU GRAND FRESA TAIPEI XIMEN, SOTETSU GRAND FRESA SAIGON, SOTETSU GRAND FRESA BANGKOK)
Sotetsu Hotels The Suprasir.
THE POCKET HOTEL
Hotel Sunroute(Excluding Hotel Sunroute Taipei)
Cypress Hotel Nagoya-eki Mae

・AI Chatbot Function
Sotetsu Fresa Inn
Sotetsu Grand Fresa
Sotetsu Hotels The Suprasir
THE POCKET HOTEL
Hotel Sunroute Chiba, Hotel Sunroute Niigata, Hotel Sunroute Tokushima,Tokyo Green Palace
Cypress Hotel Nagoya-eki Mae

Please note that the maintenance time may be extended depending on the progress of the work.
If you need to make an urgent reservation during the maintenance, please contact the hotel directly by phone.

We apologize for any inconvenience and appreciate your understanding.

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